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"With 40% growth in the e-commerce business since 2020, DHL is a leader in this growing market segment, with our greatest growth coming from customers in Europe and North America. This growth has been made possible due to our customer-centric approach to technology and innovation which has allowed us to scale fast and optimize our e-commerce execution," says Oscar de Bok, CEO DHL Supply Chain.

"Sustainability and our strong focus on standardized deployment of automation and robotics technology continues to be a cornerstone of DHL Supply Chain’s success in e-commerce and in the many other industries we serve," says Oscar de Bok. 

And Patrick Kelleher, Global Chief Development Officer at DHL Supply Chain, adds: "We believe continuing to be recognized by Gartner as a Leader in the 2023 Magic Quadrant report shows that DHL is solving supply chain complexity and adding sustainable value - across all divisions - to our customers' businesses. Given our large-enterprise and global footprint we are not only a trusted and capable partner for global enterprises, but we have also undertaken massive efforts in the past year to foster our agile and flexible service offerings for small and mid-sized companies in all countries." 

DHL Supply Chain continues to strategically enhance its service portfolio to cater for the needs of small and mid-sized companies and e-sellers, with recent acquisitions, in Europe, Australia and Latin America, and the expansion of the Global Fulfillment Network service, the standardized service that provides a fast and scalable solution for smaller enterprises.

GARTNER and MAGIC QUADRANT are a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. Gartner does not endorse any vendor, product or service depicted in our market research reports, and does not advise technology users to select only those vendors with the highest ratings or other distinctions. Gartner reports state opinions of the Gartner Research & Advisory organization that should not be construed as findings of fact. Gartner disclaims all warranties, express or implied, with respect to this research report, including, but not limited to, implied warranties of merchantability or fitness for a particular purpose.